Planitin Get the app

Support

Replies from a person

Email hello@planitin.com. We are a small team, so replies come from a person, usually within a couple of days.

Common questions

01I did not get my sign-in code

Check spam first. Codes expire after an hour, so request a new one if it has been longer. If nothing arrives at all, email us.

02How do I add someone to my organization?

Open You, copy the invite code and send it to them. They install Planitin, sign in with their own email and paste the code. Each organization has one code and it does not change until an owner resets it.

03How do I delete my account?

You → Delete my account. It is permanent. Your teammates keep every task; they simply become unassigned. If you are the only owner of an organization that still has other members, make someone else an owner first.

04Can I get my data out?

Email us and we will send you everything we hold about you.

05Something is broken

Tell us what you did, what happened and what you expected, plus your iPhone model if you can. That is usually enough to find it.

Still stuck

Write to hello@planitin.com and say what you were trying to do. There is no ticket system and no bot in the way.